Base pay: £45k

Individual Contributor level 2 as per our Career Development Framework.

EMI Share Options: £10,000

Number of vacancies: 2

Location: This is a remote-first role with a mix of in-person team meetings, with mandatory 2-Day Quarterly Company Conferences across various UK locations and optional Monthly Socials in London and Birmingham.

Please note that we are currently unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK

An exciting opportunity to join a high-growth technology scale-up focused on eliminating fuel poverty and improving living standards in Social Housing as a Data Analyst.

Our Mission

At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and prosper. One in five households in the UK live in social housing, a sector with the right values at its core but that has historically struggled to deploy innovations in the home. Many residents still can’t afford to heat their homes, and live in cold, mouldy properties they can’t be proud of.

We believe that radical innovation in internet-connected technology can ensure that every resident, every day, is living in a home that allows them to succeed. That’s why our products are built not just on great technology, but on an understanding of what people want from the space they live in.

This approach led us to reimagine the most mundane household object: the thermostat, into a product that automatically reduces energy bills, looks great, and offers control to those who want it. We are also revolutionising the way social landlords manage their housing stock with an obsessively tailored SaaS property dashboard and handy alerts on things like when the boiler is going to break.

Our goal is to perfect the ultimate connected hub for the social home. It’s going to revolutionise the way residents interact with their homes and landlords manage their properties.

The Role

We are looking for a Data Analyst to join Switchee’s Data team, delivering data analysis projects and contributing to our business intelligence reporting suite. You will report into the Data Analysis Lead.

Data is critical to Switchee’s future. The insights we generate help tenants in social housing save money and energy and live more comfortably. They also help social landlords manage their properties more effectively so they can increase their reach, helping more people and targeting their resources most effectively.

A key goal of our Data Analysis function is to enable Switchee and our customers to make more informed decisions by turning data into insights and clear actions. Your work will help to tell impactful stories for our clients addressing real challenges they are facing as well as enabling our internal teams to manage our products more effectively and better understand how they are being used. The insights you deliver will help to drive a real change of outcomes in the world around us.

Your Responsibilities

Your key responsibilities include the following:

• Work closely with the Customer Success team to deliver client-specific data analysis packaged into impactful and engaging reports.

• Work closely with the Product team to develop business intelligence reports and data analysis solutions that are embedded into our core product.

• Present technical work to a variety of internal stakeholders, using your knowledge of Switchee and social housing to provide context and explanation around your analysis.

• Identify opportunities to add value to Switchee and our clients through pro active exploration of our data and conversations with different stakeholders.

• Ensure best practice is followed with all of your work, such as maintaining good documentation and implementing data visualisation best practices.

• Assist with Data Science projects, such as the development and validation of new algorithms and insights as required.

Who You Are

These are ideal but not required - we will happily consider applicants who we believe can successfully grow into the role, even if they are not 100% qualified. We promote a diverse, inclusive and empowering culture at Switchee:

• Minimum of 1 year of commercial experience as a Data Analyst or Business Intelligence developer.

• Experienced working independently to produce analysis with actionable insights.

• You have worked closely with data users on solving concrete business problems.

• You have experience working with BI/ Data Visualisation tools, in particular Power BI.

• You have a good understanding of data visualisation best practices, and are able to tell impactful stories with data.

• Experienced working with SQL Databases/ Data Warehouses and proficient at performing standard queries to extract and manipulate data.

• Proficiency with data mining, mathematics, and statistical analysis.

• Strong communication skills and a natural problem-solver.

Any of the following would be a plus:

• Experience with IoT devices and sensor data.

• Proficiency in Python and experience in using common data libraries (e.g. Pandas, Numpy).

• Familiarity with the Social Housing sector and the challenges faced there.

• Knowledge of building physics and/or heating systems.

• Experience working in a scaling startup with a high performance culture.

What are we like?

We are a diverse bunch of people at Switchee. That said, there are some characteristics we always look for:

• The desire to build something revolutionary.

• Care about the environment and are interested in energy efficiency.

• Interested in technology and neat solutions to complex problems.

• Biassed toward action.

• You're open, positive, and straightforward.

• We are not able to nurture success for those who don’t thrive on challenge and change.

• We are not a team for people who believe in negative chatter and gossip.

Perks

• Unlimited holiday policy + Bank Holidays! No need to count those Winter break days anymore!

• Everyone at Switchee enjoys flexible working hours and is the master of their own routine.

• We have a remote-first Hybrid Working Model, with offices near London Bridge.

• We will provide you with all the necessary equipment to work from home in a safe and enjoyable manner.

• We host Quarterly offsites as an integral component of our Hybrid Working arrangements. These offsites are mandatory for all team members and serve as a vital opportunity to foster cohesion and collaboration within our diverse workforce. However, we endeavour to accommodate everyone and look out for one another and the various needs of the team.

• We socialise together with regular outings in London and Birmingham.

• We provide an L&D budget and access to our Switchee Library, where you can request new books monthly.

• We provide access to Private Medical Health Insurance, Mobile GP app and Life Assurance.

• We offer Spill, a Mental Health app at your fingertips, where you can get in touch with a therapist in record time.

P.S Switchee is a Disability Confident Employer and we aim to provide reasonable adjustments for our new hires to ensure they are successful and supported in their roles. We also practise an anti-bias approach to recruitment. Read more about it here.

Application Process

1. Phone Screen (People team) - 20min

2. Technical Interview with hiring manager - 45mim

3. Technical task & interview with hiring manager and member(s) of the data team. This round includes a review of the technical task and a Q&A - 1hr

4. Culture add interview with wider team 30-45 min

5. Call with CEO - 30min

This role will be accepting applications up until the 11th October 2024

Department

Product Engineering

Locations

London HQ

Remote status

Hybrid Remote

Employment type

Full-time

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